FAQs

What is the difference between FollowFox and FollowFox Pro?
Are there any limitations to FollowFox?
Do you offer a free trial of FollowFox Pro?
How much does FollowFox and FollowFox Pro cost?
How much configuration is required before getting started?
If I change my mind can I get a refund for unused time?
What languages is FollowFox available in?
What is the difference between FollowFox and FollowFox Pro?

While FollowFox offers great benefits right out of the gate, FollowFox Pro takes prospecting and contact management to a whole new level. We designed FollowFox Pro to provide the advanced features that professionals like you have asked for, while still keeping it easy to use, fun, and affordable.

Here’s just a partial list of what Pro users can do:

- Import data from other programs with no limits as to the number of records they import.
- Create custom email (and text) templates for instant messaging right from a contact’s profile page.
- Customize FollowFox Pro by creating custom fields, categories, tools, and contact types.
- Do advanced searches on every field, even user-defined fields.
- And much, much, more!

Plus, all proceeds from the sales of FollowFox Pro go to feed the children . . . (our children).

For a detailed, side-by-side comparison check out our Features section.

Are there any limitations to FollowFox?

At FollowFox we believe you should be able to conduct as much business as you want without being punished for it. Unlike some services that charge more depending on the number of records associated with your account or how much you use their service, FollowFox does not.

There are no limits to the number of contacts you keep, the number of follow-ups you log, or the number of times or ways you access our service, or how many typos occur in your data. You may access your account from an unlimited number of devices, even simultaneously. This applies to all versions of FollowFox, even the one(s) we don’t charge for. That being said, FollowFox still can’t make a good cup of cappuccino, but we’re working on it :-)

Do you offer a free trial of FollowFox Pro?

Nope, here's why. Free trials are designed by nature to hook you into buying the (usually very expensive) paid version. They typically come with massive limitations -- either crippling their key functions, limiting the time you have to "try it out" or severely restricting the use of the software. In fact, usually, you still have to shell out bucks for the paid syetem before you can even know if it will do the job for you. Trust us, we've been there.

We have a better way. Create software (FollowFox) that right out of the gate gives you access to all of the key functions you need, with no limits and no catches, and offer it at no charge, for as long as good folks like you want to use it. Once you fall in love with FollowFox, we think you'll probably want to experience all the cool, extra things that come with FollowFox Pro.

FollowFoxPro is the luxury version of our software without the luxury price. After all, who wouldn't want heated seats, twelve speaker surround sound, and a backup camera? And, if you don't, that's okay, too. FollowFox will still get you from Point A to Point B in comfort and safety.

How much does FollowFox and FollowFox Pro cost?

FollowFox is, and always will be, free! That means you and your team can start out right, with a tool designed from the ground up to help you succeed, and not pay a single dime to do so!

But, someone around here has to buy the groceries and pay the electric bill, so we also offer FollowFox Pro. It's intended for the top five-percenters who want to maximize their efforts and their effectiveness. If you're one of them then FollowFox Pro is for you.

A FollowFox Pro subscription includes perpetual free updates. And, as a bonus, we promise to never increase the price for anyone who maintains their subscription. Of course, this policy doesn't include any special promotional pricing and coupons for one-time, massive discounts that we sometimes offer in a moment of weakness. Let's not lose our heads, here.

FollowFox Pro is $145 USD per year (paid annually in advance). How many more sales or recruits will you add to your business using FollowFox Pro's expanded capabilities? And, will it be worth the 40 cents a day you'll have to shell out to use it? We'll let you do the math on that one . . .

How much configuration is required before getting started?

FollowFox is ready to go as quickly as 1-2-3! Get started with our express on-boarding system, then simply enter your contacts' information and start scheduling followups. It's so easy to use that you can be up and running in as little as a couple of minutes!

FollowFox Pro offers you the ability to customize and enhance your experience by creating Custom Fields, Email and Text Templates and Contact Types to make data entry even more efficient. But, none of those things have to be done before you start using the program. And, there are plenty of other cool features that come with Pro that don't require any setup, so you can still get to work right away!

If I change my mind can I get a refund for unused time?

Sorry, no. We do not issue refunds for FollowFox Pro and you will not receive a refund for any unused portion of your subscription. Here's why:

When you activate your FollowFox Pro account we don't charge any setup fees even though we allocate resources so that your data has a safe, secure and fun place to live. We busily move electrons around so that you have immediate access to all of the cool features that FollowFox Pro has to offer.

We even provide unlimited use of our free FollowFox program, so that you have plenty of time to get to know us before taking us out to a movie and buying us dinner. Let's face it, at $145, it's less than some of us have spent on a bad date -- and did we expect a refund after that experience?

What languages is FollowFox available in?

Currently, two. English and bad English. But, you can enter data in any language, even Japanese! Are there languages you would like to see FollowFox translated to? Let us know using our Feedback system (see the Help section). As soon as we pay off our student loans and get our bicycles out of hock, we'll hire a translator to make that happen :-)